Help

Return policy

2020/12/25

    In order to protect the interests of consumers, we promised to "return and exchange products without reason within 7 days."

    If you need to return or exchange the goods, please contact our online customer service. After communicating with the customer service, we will deal with it according to your requirements. The following solutions are now provided, hoping to get user support.

If you have not received the goods, you can choose the following solutions:

① To request re-delivery, you can contact 24-hour online customer service within 7 days to apply for re-delivery, and we will re-deliver it for you unconditionally;

②If you choose a refund, you can contact the 24-hour online customer service within 7 days to apply for a refund, and we will refund you unconditionally;

If you have any dissatisfaction with our service:

You can contact the 24-hour online customer service within 7 days to apply for a refund, and we will refund you unconditionally.

1.PayPal

Refund method: Refund on the same route

Arrival time: within 1-3 working days

2.Credit card/Debit card

Refund method: Refund on the same route

Arrival time: within 3-7 working days

3.24-hour online WeChat customer service:

xiaojika1

xiaojika2

xiaojika2

4.24-hour online QQ customer service:

QQ: 1463066585

QQ: 511002650

5.24-hour online customer service:

https://www.xiaojika.com/help/chatlink.html